# Appeals

When an issuer requests a POAP, they can expect an email response from the Curation Body within 72 hours. Sometimes, curators reject a drop and provide guidance on how the drop could be improved in order for it to be approved. 

A drop may be rejected for various reasons, which are outlined in the [Reason Codes](https://curation.poap.xyz/guidelines/policy-and-process/reason-codes) section of this website. If an issuer does not agree with this decision, they can provide additional context and/or submit an appeal by completing [this form](https://poap.typeform.com/appeal) or by using the chat bubble found in the lower-right corner of all[ POAP websites](https://poap.xyz/).

A respectful, professional, and collaborative relationship between issuers and curators is vital for the health of the POAP ecosystem. The foundation of this relationship is a mutual understanding of the guidelines and [issuer responsibilities](https://curation.poap.xyz/guidelines/guidance/issuer-responsibilities) published on this website.

Ultimately, the final decision of whether a drop is approved rests with the POAP Curation Body, as the stewards of the POAP ecosystem.

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